Citizen's Charter

  APPLICATION FOR PERMIT  AND RECOGNITION OF PRIVATE SCHOOLS

 
Client Group Private School
Service Schedule Monday to Friday - 8:00am - 6:00pm, no noon break
Total Process Time 25 mins for the client but 24 days and 25 mins for the whole process (under normal circumstances)
Requirements:
1.       Sets Documents submitted (3 sets)
17. School Calendar
2.       Indorsement from Schools Division Superintendent
18.    Classroom Program certified by the School Head/Administrator
3.       Inspection Report from the Division S-I-C
19.    Teacher Program Individuality certified by every teacher
4.       Xerox copy of previous year’s Government Permit
20.    Members of the Board of Trustees and List of School Administrators
5.       Application and Inspection Fee every year 
21.    List of Academic and Non – Academic Personnel
6.       School Bond paid during the school’s Initial operation
22.    Retirement Plan registration with the SEC or other related Institutions
7.       Letter of Request 
23.    List of Athletic Facilities, Equipment, Supplies and Materials 
8.       Feasibility study duly notarized 
24.    List of Laboratory Facilities, Equipment and Furniture
9.       Articles of Incorporation and By. Laws duly registered withSecurities and Exchange Commission (SEC)
25.    List of Library Holdings
10.    Documents of Ownership (all in the name of the school)
26.    Original Pictures (Classroom, School Bldg., Restroom, Laboratories, Library, Medical and Dental Clinic School, Canteen, Playground, School Stage, Flagpole, Principal’s Office, Faculty Room, Computer/Multimedia Room, Others)
11.    Certificate to Registration (BIR, SSS, PhilHealth, Pag-Ibig, Others)
27.    Inspection Reports of the RQATPPS 
12.    Complete set of previous fiscal year notarized Financial Statement
13.    Proposed Annual Budget and Annual Budget and Annual Expenditures
14.    Proposed Tuition and Other School Fees
15.    Proposed Curriculum patterned with K + 12
16.    Enrollment Report
Step Application/Client Service Provider Duration of Activity Person In-charge Fees
1 Submits documents to the Records Section  Receive the documents 10 mins. Records Officers Authorized Employee None
2 Forward the Document of the QAD Receive the documents 10 mins. Authorized Employee None
3   Initial processing/evaluation documents 2 weeks QAD Members None
4 Go to the Cashier Section for payments of fees Pay the required fees to the cashiers 5 mins. Cashier Php 2,000.00
Band P1,000.00
5     Deliberation of the QAD on the application and supporting documents presented 2 days QAD Members None
6   Ocular inspection of the Schools (to be scheduled) 5 days QAD Members None
7     Deliberate of the QAD one the results of ocular inspection 2 days QAD Members None
8   Release of Certificates od Government Permit / Recognition  1 week Authorized Employee None
 
End of Transaction
 

TERMINAL LEAVE PROCESS FLOW

Client Group Graduates and former students of basic education Region X
Service Schedule Monday to Friday - 7:00am - 6:00om, no noon break
Total Process Time 40 mins for the client but 7 days and 50 mins for the whole process (under normal circumstances)
Requirements: 1.       Indorsement from the Division Office/District/School
  2.       Approved application for Terminal Leave (CS Form 6)
  3.       IBM Certificate of Last Payment
  4.       Updated Service Record 
  5.       Clearance from money and property accountabilities from District/Division Offices
  6.       Certificate of Highest Salary Received (Personnel Section-R.O.)
  7.       Statement of Assets and Liabilities and Net worth 
  8.       GSIS approved retirement gratuity 
  9.       Original Leave Cards
Step Application/Client Service Provider Duration of Activity Person In-charge
1 Present documents to the Records Section of the RO Stamps documents as received 10 mins Adm. Aide IV/ Authorized Employee
2 Proceed to the Personnel Section with duly stamped documents Evaluates submitted documents 30 mins Adm. Aide IV/ Authorized Employee
3   Checks the accuracy of service credit balance  1 day Adm. Aide IV/ Authorized Employee
4   Prepare memorandum for the Chief, BFD 1 day Adm. Aide IV/ Authorized Employee
5   Prepare Certification of Highest Salary Received  1 day Adm. Aide IV/ Authorized Employee
6   Approves Signed for the RD/OIC 4 days RD/CAO/AO II
7   Releases documents through the records Section  10 mins AOI (Records Officer/ Authorize Employee)
8   Budget and finance Division request fund from DBM    
9   DBM releases fund advise     
                                                                    End of Transaction
 

CORRECTION OF ENTRIES

 

Department:
Department of Education
Section:
Legal Unit
Department Head:
Atty. Shirley O Chatto
Section Head:
Veronica A.P.V. Tabique
Contact Number:
088-8807071 Local 236 
SERVICE DESCRIPTION
Provision of data/information concerning school profile and performance indicators for use promotion, programs, accreditation purposes and research. 
CLIENT GROUP:  Student/Graduates of Elementary and Secondary schools in Region 10 
SERVICE SCHEDULE: Monday – Friday 8:00am – 5:00pm
TOTAL PROCESSING TIME:  
TOTAL FEES: None
REQUIRMENTS:  Request for correction and 1 set ORIGINAL & 1 set photocopy of the following:
a)      Birth Certificate issued by the National Statistics Office (NSO) with Official Receipt (OR);
 
b)      Affidavit of Two Disinterested Persons;
c)       School Certification (bona fide student or graduate);
d)      Form 137;
e)      Diploma;
f)        Indorsement from the Division of _______________;
 
 
 

CAV PROCESS FLOW

Client Group Graduates and former students of basic education in Region X
Service Schedule Monday to Friday - 7:00am - 6:00pm, no noon break
Total Process Time 10 mins for the client but 30 mins for the whole process (under circumstances)
Requirements:
Original = 2 photocopies of the following:
 
1.       Diploma
2.       Form 137
3.       Certificate of Graduation or Year/Grade Level Completed
4.       Indorsement from The Schools Division Superintendent 
Additional Requirements For ALS, A&E and PEPT passers
1.       PEPT OR A&E Results 
2.       Certification Central Office (BALS and NETRC)  
Step Application/Client Service Provider Duration of Activity Person In-charge
1 Secure application form from the Records Section   1 min AO V/Encode
2 Submit the accomplishment form and document to Records Section  Check completeness and authenticity of documents  5 mins AO V
3   Return documents with discrepancy 1 min AO V
4   Refer to Legal Unit for correction of name/date/place of birth 1 min Legal Staff
5 Receive issued Claim Stub Issue claim stub with CAV number for DFA-Manila or through DHL; Authenticate photocopied documents   5 mins AO V
6   Prepare and record the CAV 5 mins Encoder
7   Review and initial CAV for approval  1 min AO V/CLMD Chief
8   Approval of RD or authorized official  5 mins AO V/CLMD Chief
9   Place “Dry Seal” to CAV and prepare Summary List for DFA 5 mins Encoder/AO V
10   Release CAVs for transaction to DFA 1 min AA III
End of Transaction 
 

RETIREMENT APPLICATION FOR GSIS 

Client Group Officers/Employees of the Regional, Division, District and school levels 
Service Schedule Monday to Friday - 7:00am - 6:00pm, no noon break
Total Process Time 18 mins for the client but 51 mins for the whole process (under normal circumstances)
Requirements:  
 
1.       Service Records 
 
2.       Clearance as to money, property, provided loan and administrative case 
 
3.       Letter of Intent
 
4.       Certificate of last payment 
 
5.       2 copies of 2 valid ID cards
 
6.       Declaration as to pendency/ non-pendency of a case 
 
7.       GSIS Application form 
 
8.       Indorsement of Division Office 
Step Application/Client Service Provider Duration of Activity Person In-charge
1 Present documents to the Record Section Stamps documents are received 5 mins Adm. Alde III/Receiving Clerk
2 Proceed to the Personnel Section with duly stamped documents  Evaluates submitted documents at the RO for validity / completeness  10 mins  Adm. Ass. III Processor /In-charge
3   Prepare Indorsement to the GSIS Branch Office concerned 8 mins Adm. Ass III Processor/In-charge 
4   Receives/Initials of Indorsement to GSIS  5 mins   
5   Approve/Signs for the RD/Authorized Representatives 20 mins RD/CAO
6 Indorsement to the GSIS Branch Office  Releases Indorsement to GSIS  3 mins Adm Alde III/Releasing Clerk
End of Transaction
 

PROCESS FOR AVAILING

Step Client  Service Provider Processing Time Person In-charge Fees Form
1 Submits Request for Correction and supporting documents Receives the request for correction and evaluates completeness and authenticity of supporting documents 10 mins Legal Aide/Attorney III none Revised Form 2014
2   Prepare the Resolution to correct entries and forwards it to Regional Director for approval/signature  10 mins Legal Aide/Attorney III none -
3   Signs the Resolution and forwards the signed resolution to the Legal Section for release    Regional Director none -
4   Receives, records and prepares the documents   Legal Aide none -
5   Receives, records and releases the Resolution along with original supporting documents to the requesting party and release (furnish copy to the divisions and principals    Releasing Staff/ Administrative Aide none -