September 6, 2021 –The Department of Education (DepEd) on Monday set up the Oplan Balik Eskwela2021 Public Assistance Command Center (OBE-PACC) nationwide to cater to stakeholders’ queries and concerns before the School Year 2021-2022 officially open on September 13.

“We want to make sure that we will be able to address all enrollment-related issues and queries of the stakeholders for us to assist them and create policies if deemed necessary,” Education Secretary Leonor Magtolis Briones said.

Sec. Briones also reminded parents and guardians of learners to enroll their children before September 13 to avoid last-minute inconvenience on their part. As of September 6, some 17,967,733 learners are enrolled for SY 2021-2022.  

To run until September 17, the OBE-PACC at the Bulwagan ng Karunungan, Central Office will accommodate queries of parents, learners, and other stakeholders received through hotlines, emails, SMS, and social media relevant to enrollment and the opening of classes.

Walk-ins will not be allowed as part of the health protocols enforced to ensure the protection of the health and safety of involved personnel.

“To protect the health of the persons involved, the set-up is strictly limited to concerned personnel only. We will practice stringent health and safety protocols throughout the OBE campaign without sacrificing our service to the public,” Undersecretary and Chief of Staff Atty. Nepomuceno Malaluan.

Regional and division command centers are also set up nationwide to assist in disseminating and clarifying DepEd policies, programs, projects, and processes for SY 2021-2022.

Furthermore, OBE-PACC will coordinate with concerned DepEd offices on complex concerns requiring the specific offices’ appropriate action.

DepEd Central Office PACC may be contacted through (02) 8636-1663, (02) 8633-1942, (02) 8638-7529, (02) 8638-7530, (02) 8638-7531, (02) 8635-9817, (02) 8634-0222, and (02) 8638-8641; and cellphone hotline numbers at 0919 456 0027 (Smart), and 0995 921 8461 (Globe). For more information regarding the enrollment and opening of classes, the general public may also visit

The 2021 OBE is spearheaded by Undersecretary Malaluan and Undersecretary Escobedo as the chair and co-chair, with Public Affairs Service (PAS) Director June Arvin Gudoy serving as the vice-chair of the campaign.