PASIG CITY, March 12, 2024 – Fifteen regional offices of the Department of Education (DepEd) received a recommendation for ISO Certification after undergoing an external audit to ensure conformity of the established Quality Management System (QMS) to the ISO 9001:2015 Standards.

After going through the audit process, Regional Offices of Ilocos, Cagayan Valley, Central Luzon, MIMAROPA, Bicol, Western Visayas, Central Visayas, Eastern Visayas, Zamboanga Peninsula, Northern Mindanao, Davao, SOCCSKSARGEN, CARAGA, CAR, and NCR will be awarded their certificates in an awarding ceremony that will be held on the last week of April.

DepEd Central Office (CO), CALABARZON Regional Office, Schools Division Office (SDO) of Biñan City, Biñan Elementary School (BES), and Biñan Integrated National High School (BINHS) maintained their ISO 9001:2015 Certification last year as pilot units after their first surveillance audit.

TÜV NORD Philippines, Inc., one of the world’s largest Inspection, Certification & Testing organizations, conducted the first audit stage on February 5 to 12, focusing on document review and the preparedness of the regional offices for certification.

Meanwhile, from February 19 to March 1, the external certifying body examined the implementation of the established quality management system according to the standards in an onsite audit.

The Regional Director, Assistant Regional Director, functional division chiefs, and all the offices and personnel of each regional office were audited.

The findings and results of the audit were disclosed by the TÜV Nord auditors led by Mr. Ivan Felix Herrera and Mr. Niel Patrick Ordiales through a grand closing meeting held last March 6.

“The ISO Certification will not be the end but more of a beginning to continuously improve not only the organization but also ourselves in ensuring that we are able to deliver the quality service that we are expected to provide,” Human Resource and Organizational Development (HROD) Undersecretary Wilfredo E. Cabral said.

The established QMS aims to determine uniformity in processes and services, ensure better client satisfaction, and improve services across all the regional offices of DepEd.

As NQMS Secretariat, the Bureau of Human Resource and Organizational Development – Organization Effectiveness Division (BHROD-OED), led by Usec. Cabral and Bureau Director IV Resty C. Osias and Director III Mario M. Bermudez, spearheaded the audit.

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