Citizen's Charter

APPLICATION FOR CERTIFICATION, AUTHENTICATION AND VERIFICATION (CAV)
Schedule of Availability of Service:
            Monday- Friday
            8:00 am-5:00 pm no noon break
 
Who May Avail of the Service?
            Students of elementary and secondary schools in the region/division/school levels
 
What are the Requirements?

  1. Public School
  1. Student Permanent Records (F-137)
  2. Diploma
  3.  Certificate of Graduation issued by School Head
  4. Certification from SDS
  1. Private School
  1. Student Permanent Records (F-137)
  2. Diploma
  3. Certificate of Graduation issued by school head
  4. Special Order for graduates of secondary schools issued by the Division Office for two-level schools or by the Regional Office for the three-level schools
  5. Certification from SDS

Duration: 5 days
 

Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances) Person in-Charge Fees Form
1 Secure application form from the DepED Regional Office, Records Section   Within 10 minutes Adm. Aide II/
Authorized Employee
   
2 Submit the accomplished application form with complete required documents to the Regional Office, Records Section Check as to the completeness of the requirements Within 10 minutes  Adm. Aide IV/
Authorized Employee
   
3   Refer to the Legal Unit in case of discrepancy in the name/date of birth/place of birth etc. Within 10 minutes  Adm. Aide IV/
Authorized Employee
   
4   Receive and record application with complete requirements which shall be processed within three (3) working days 3 working days  Employee    
5   Issue claim stub indicating the date of release at DFA (five (5) working days from date of transmittal) Within 10 minutes Adm. Aide IV/
Authorized Employee
   
6   Advise applicant to claim his/her documents at the DFA on date indicated in the claim stub Within 5 minutes Adm. Aide IV/
Authorized Employee
   
7   Retrieval of file of applicant Within 5 minutes AO I(Records Officer)/
Authorized Employee
   
8   Verify the authenticity of school records  Within 30 minutes AO I(Records Officer)/
Authorized Employee
   
9   Refer to School/Division concerned in case of discrepancy Within 30 minutes AO I(Records Officer)/
Authorized Employee
   
10   Affix signature in the application form Within 30 minutes AO I(Records Officer)/
Authorized Employee
   
11   Refer to encoder for numbering and preparation of CAV form Within 10 minutes AO I(Records Officer)/
Authorized Employee
   
12   Preparation of CAV form, to be numbered and initialed Within 30 minutes Adm. Aide IV/
Authorized Employee
   
13   Review and initial for recommending approval  Within 30 minutes AO I(Records Officer)/
Authorized Employee
   
14   Approval/Signature by the RD/Authorized Representative Within 4 days RD/CAO/AOII    
  END